FAQs

Payment:

After completing and submitting payment on the questionnaire, a receipt and confirmation will be sent to the email provided.

We will not store your credit card information.

Cancellation Policy:

Our reputation and succes of our company rests with your satisfaction. Through this process we will provide you with the best housing option available through your questionnaire.

This may be your first time using someone to find your housing or you may be a returning customer, which ever the case we look forward to being your #1 housing locator.

We know we can provide you with affordable and safe housing options during your stay, but if for any reason our INITIAL options do not satisfy your needs:

Notify us immediately through out contact page and we will continue to search for additional options until you feel comfortable with your home away from home.

Questionnaire:

If experiencing difficulties submitting the questionnaire, please notify us through our contact page and we will address the issue.

Pet Policy:

If traveling with a pet, the options for housing can become limited. It is important to fill out the required documents for emotional support animals. Listed are a few websites we trust establishing an “Emotional Support Animal.”

https://esaregistration.org

https://usserviceanimals.org

https://myserviceanimal.org